Scams targeting people often play on their trust. We want to empower you to spot the latest scams and know a fraud when you see it. We’re seeing more phishing scams with fraudsters posing as tech support, utility workers, or government officials.
TEG is committed to keeping your personal and account information secure. We will never ask for your account number, social security number, or password via phone, email, or text. If you call us, we’ll ask for some ID before sharing info about your accounts.
Tip: When in doubt, hang up the phone and call us at 845-452-7323 or the number listed on the back of your debit or credit card.
How to Spot a Financial Imposter
Imposter scams start with a call, email, or message posing as someone you know to steal your money.
Fraudsters posing as credit union employees are calling members, claiming their account is compromised or their card is deactivated.
What to look for:
- Scammers can fake phone numbers, making the caller ID look legit. They often use common names and surnames to identify themselves.
- Scammers may use your personal information or card data to convince you they are genuine representatives. They can use this info to gain unauthorized access to your account.
- You might then be asked for your additional private information. TEG will NEVER contact you directly to request any of your account information, including:
- Social Security Number
- Credit or Debit Card numbers
- Security Code or CVV
- PIN – Personal Identification Number
- Address
- Date of Birth
- Online Banking Login Information
- Verification Codes
- Passwords
- Scammers will try to gain remote access to your personal devices. They might ask you to reveal your access code so that they can steal your money. Never share your access codes or PIN with unexpected callers. Your Financial Institution or the government will never ask you for this information. Should you happen to receive a call like this, please know that this is NOT a call from TEG Federal Credit Union or any of our staff.
Please contact us at our Solution Center at 845.452.7323, so we can stay at the forefront of any potential scams or fraud campaigns targeting our members.
Please share this information with friends and family who might be vulnerable to this type of fraud.
